All Systems Operational

US Livesystem Operational
US Testsystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout of Infrastructure Jul 7, 2026 07:00-10:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 13:00 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 12:55 UTC

Planned rollout of a new application release Jul 27, 2026 06:00-09:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:44 UTC

Planned rollout of  Infrastructure Aug 11, 2026 06:00-09:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jul 06, 2026 - 12:39 UTC

Planned rollout of a new application release Aug 24, 2026 06:00-09:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:44 UTC

Scheduled Maintenance: FX Rate Provider Sep 5, 2026 13:00-17:00 UTC

One of our FX rate providers, OANDA, has scheduled maintenance on Saturday, September 5th, 2026, from 13:00–17:00 UTC.
During this window, their Exchange Rates API will be temporarily unavailable.
Our platform caches FX rates in advance, so most payments are expected to process normally.
Payments involving a currency pair or value date not already held in our cache may experience delays until the maintenance window ends.
We are monitoring the situation and will update this page if there is any customer-facing impact.
Posted on Aug 21, 2026 - 13:26 UTC

Planned rollout of a new application release Sep 7, 2026 06:00-09:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:35 UTC

Planned rollout of  Infrastructure Sep 8, 2026 06:00-09:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jul 06, 2026 - 12:40 UTC

Planned rollout of a new application release Sep 28, 2026 06:00-09:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:45 UTC

Planned rollout of a new application release Oct 12, 2026 06:00-09:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:36 UTC

Planned rollout of  Infrastructure Oct 13, 2026 06:00-09:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jul 06, 2026 - 12:41 UTC

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Database Maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 10:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 08:00 UTC
Scheduled - We will be performing scheduled maintenance on our database infrastructure on Saturday, August 15, 2026, between 09:00 and 12:00 CET. This maintenance covers both our EU and US regions.

This is a routine version upgrade to keep our aurora global database infrastructure secure and up to date.

Expected impact: Minimal. You may experience a brief interruption of a few minutes during the maintenance window as part of the update process. No extended downtime is expected.

Action required: None. No action is needed on your part.

We schedule this work outside of business hours to minimize any impact on your operations. We will post an update here once maintenance is complete.
Aug 5, 07:11 UTC

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

Planned rollout of a new application release
Completed - The scheduled maintenance has been completed.
Aug 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 06:00 UTC
Scheduled - We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Jul 6, 12:34 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

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